Terms & Conditions
OrisunSites · ORISUN Systems and Technologies · Effective September 2026
Please read these Terms carefully before subscribing. By completing your order you agree to be bound by them. If you are subscribing on behalf of a company or organisation, you confirm you have authority to bind it.
1. Who we are
OrisunSites is a website, hosting and online-store service operated by ORISUN Systems and Technologies ("ORISUN", "we", "us"), a Nigerian software engineering company. By subscribing to any OrisunSites plan you enter a binding agreement with ORISUN under these Terms.
2. The service
OrisunSites designs, builds, hosts and maintains websites for businesses, public figures and online sellers. Depending on your chosen plan we provide: an AI-crafted mobile-first website, your chosen domain name, secure hosting, SSL certificate, email forwarding, a content dashboard for posting news and updates, and (on the Online Store plan) product pages with online payment collection and a seller wallet.
Your site is delivered to you live on the internet. We build from the information you provide during onboarding; you are responsible for the accuracy of that information.
3. Plans, fees and billing
Plans are billed annually or monthly as displayed on orisun.site. The annual Business & Public Figure plan is ₦100,000; the annual Online Store plan is ₦250,000. Monthly equivalents are as displayed at sign-up.
Fees include your domain registration for the first year, website design and build, hosting, SSL and standard support for the billing period.
You authorise us to charge your saved payment card automatically at each renewal. Renewal reminders are sent to your registered email before any charge. You may cancel before the renewal date to stop the next charge.
Domain registration costs in renewal years are borne by us from plan fees; this is factored into plan pricing.
4. Domain ownership and portability
The domain registered for your site is registered for your benefit. It is held in the OrisunSites registrar account so that renewal, DNS and security can be managed reliably on your behalf.
You own the rights to your domain name and your content. On request — and subject to your account being in good standing — we will provide the domain transfer (EPP) code and assist you to move the domain to a registrar of your choice, or hand over full management credentials.
We will never allow a domain we manage for you to lapse without prior notice and an opportunity to renew.
5. Content and acceptable use
You are solely responsible for all content you supply or publish: text, images, products and news. You confirm you own or are licensed to use everything you provide.
You may not use the service for unlawful activity, scams, phishing, impersonation, fraudulent goods, hate speech, or content that infringes Nigerian law or third-party rights. We may suspend or remove any site that we reasonably determine violates this clause, and (where required) we will report suspected fraud or criminal activity to the authorities.
Public figures and political users remain responsible for compliance with all applicable electoral and defamation laws.
6. Online Store plan — payments and wallet
The Online Store plan allows you to sell products and collect payment online from buyers. Payments are processed by Paystack (or a successor payment processor), a licensed payment provider. Buyer payment data is handled by the processor; we do not store card details.
A 2% platform fee applies to each completed sale and is added transparently at the buyer's checkout. Payment gateway processing fees are likewise passed to the buyer at checkout, so your listed product price is what you receive on settlement (less only the 2% platform fee where it is charged to you — see the checkout breakdown).
Sales settle to your seller wallet. You may withdraw to your verified bank account at any time, or elect automatic settlement. Bank verification may be required before your first withdrawal. Withdrawal times depend on the payment processor's settlement schedule.
You are responsible for fulfilling orders, honouring your product descriptions and handling buyer disputes for your own products. Where we become aware of fraudulent orders, we may reverse settlement to protect the integrity of the platform.
7. Refunds and cancellation
Because domain registration and the initial AI build are performed immediately upon your order, the annual plan fee is non-refundable once build has commenced (usually within 24 hours of payment). If you cancel before we begin building, we will refund the full amount.
After the build is delivered you may cancel at any renewal point; cancellation stops the next renewal charge and your site remains live until the end of the paid period, after which it is paused.
Paused sites retain their content for at least 90 days, during which you can reactivate by renewing. After that period, archived content may be deleted.
8. Availability and fair use
We target high availability for all hosted sites and provide monitoring. Occasionally, maintenance or circumstances beyond our control may cause downtime; we will restore service as quickly as possible.
Plans are intended for standard business, profile and store traffic. Sites that generate extreme traffic or resource use beyond the plan's fair-use envelope may be rate-limited or asked to upgrade, to protect other customers on the shared hosting platform.
9. Our intellectual property
The OrisunSites platform, design systems, templates, code frameworks and AI tooling are the intellectual property of ORISUN. Your subscription grants you a licence to use the website we build for you for your business purposes; it does not transfer ownership of our underlying tools or systems.
10. Limitation of liability
The service is provided on an "as is" and "as available" basis. To the maximum extent permitted by Nigerian law, ORISUN is not liable for indirect, incidental or consequential losses, loss of profits, or loss of data arising from use of the service, nor for losses caused by events beyond our reasonable control, third-party processors, or the actions of your own customers.
Our total liability in connection with the service in any billing period is limited to the fees you paid us in that period.
11. Privacy and data protection
We process personal data — yours, and your site visitors' where applicable — in line with the Nigerian Data Protection Act/NDPR and our Privacy Policy. We collect only what is needed to deliver the service: identity, contact, billing, and content you provide. We never sell personal data.
Contact-form submissions to your site are delivered to you and handled under your own privacy responsibilities as the site owner.
12. Changes to these terms
We may update these Terms from time to time. Material changes will be emailed to you at least 14 days before they take effect. Continued use of the service after changes take effect constitutes acceptance.
13. Governing law and disputes
These Terms are governed by the laws of the Federal Republic of Nigeria. Disputes will first be referred to good-faith negotiation; failing resolution, to mediation in Lagos, and thereafter to the exclusive jurisdiction of the courts of Nigeria.
14. Contact
Questions about these Terms: hello@orisun.site — ORISUN Systems and Technologies, Lagos, Nigeria. Last updated: September 2026.